Refund Eligibility
At DeepInspect 3D, we strive to provide high-quality services that meet your needs. We offer a straightforward refund policy to ensure your satisfaction.
You may request a full refund within 14 days of your purchase. All refund requests must be submitted through our official support channels.
Refund Process
To request a refund, please contact our support team directly at support@d3d.ai with the following information:
- Your account email address
- Date of purchase
- Transaction ID or order number (if available)
- Brief reason for the refund request (optional)
Our support team will process your refund request within 3-5 business days. The refund will be issued to the original payment method used for the purchase. All the refunds will be processed by PROTOCORP PRIVATE LIMITED
Refund Limitations
Please note the following regarding our refund policy:
- Refund requests must be made within 14 days of the initial purchase
- Subscription payments for services already rendered are non-refundable
- If you cancel a subscription, you will have access to the platform until the end of your current billing period
- Custom enterprise solutions may have different refund terms as specified in your contract
After the 14-day period, refunds are generally not available. However, we may consider exceptions for technical issues that significantly impact your ability to use our platform.
Contact Us
If you have any questions about our refund policy or need assistance, please contact our support team at:
DeepInspect 3D Support
Email: support@d3d.ai
We're committed to resolving any issues with your DeepInspect 3D experience. Our support team will respond to your inquiry as soon as possible, typically within 24 hours during business days.
By using DeepInspect 3D, you acknowledge that you have read, understood, and agree to be bound by this Refund Policy.