2.1 Personal Information

• Contact details (name, email address, phone number, company name)
• Account credentials (username, password)
• Billing information (payment details, billing address)
• User preferences and settings
• Professional information (job title, department)

2.2 Technical Information

• IP address and device information
• Browser type and version
• Operating system
• Time zone and location data
• Cookies and similar tracking technologies
• Usage data (features accessed, time spent on platform)

2.3 3D Model and Inspection Data

• 3D models and point clouds uploaded to the platform
• Inspection results, measurements, and annotations
• Analysis parameters and configurations
• Project metadata and specifications
• Exported reports and documentation

We use your information for the following purposes:

• To provide and maintain our platform services
• To process and complete transactions
• To manage your account and provide customer support
• To improve and personalize your experience
• To communicate with you about service updates and offers
• To monitor usage patterns and platform performance
• To detect, prevent, and address technical issues
• To comply with legal obligations

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. Your data is stored on secure servers and we use industry-standard encryption to protect data in transit and at rest.

While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

3D models, inspection data, and analysis results are stored securely and are accessible only to authorized users within your organization based on the permissions you configure.

We may share your information with:

• Service Providers: Third-party vendors who help us operate our platform, process payments, and provide customer support.
• Business Partners: Companies we work with to offer integrated services and features.
• Legal Entities: When required by law, regulation, or legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

We do not sell your personal data or share it with third parties for marketing purposes without your explicit consent.

Depending on your location, you may have certain rights regarding your personal data:

• Access and receive a copy of your data
• Correct inaccurate or incomplete data
• Request deletion of your data
• Restrict or object to processing
• Data portability (receiving your data in a structured format)
• Withdraw consent at any time

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below.

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for satisfying legal, accounting, or reporting requirements. 3D model data and inspection results are retained according to your subscription plan and any specific data retention agreements we have with your organization.

Our platform is not intended for children under 16 years of age. We do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has provided personal information on our platform, please contact us immediately.

Your personal data may be processed and stored in countries outside your own. When we transfer data internationally, we implement appropriate safeguards to ensure your data remains protected in accordance with this policy and applicable law.

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by email or through a notice on our platform. The date of the latest revision will be indicated at the top of the policy.

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us at: